Channel Spyder Software Features

Easily manage your online business all in one place.

Channel Spyder web based tools allow you to automate your Inventory Updates, Order Placement with Suppliers, and Tracking Post back to the Sales Channels. With the available Profit & Loss reporting tools, you will know in virtually real time what your profit is by Store, Supplier, and by individual Order. Want to know where the "losing SKUs" are? Channel Spyder can give you all the tools the Top Channel Sellers Use (and more) for a price that you can afford now.

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Real Time Order Reporting

With Channel Spyder Order Reports, you have access to a complete view of your sales numbers for all your stores on all sales channels. Using dynamic graphs and charts, you can easily see and compare order volume, sales and profits. Charts are displayed showing totals for all stores and each store individually. Never again wait until the end of the month, end of the week, or end of the day to see your profit numbers. Easily view up to date sales numbers as orders are received. Watch as the orders ship and all necessary numbers are compiled to give you complete view of your Gross & Net Profits by SKU, by Order, by Store, by Channel, by Warehouse.

Channel Spyder Order Reports collects sales data from the Sales Channels and combines it with Part Cost & Shipping Cost from your Supply Warehouse. These numbers come together with your store specific sales fees to give you a complete picture of your profits on each order as it ships.

Automation Timers

Tired of clicking the same thing over and over all day? Use an Automation Timer.

Channel Spyder Automation Timers allow you the option to set your day to day business operations on "auto pilot". If you find yourself (or your staff) repeating the same task over and over, day after day, why not let Channel Spyder do the work? Timers can be turned on or off at your discretion for automated processing of order vending to the warehouse. If you prefer to review each and every order in detail, turn the timers off. If you want each order posting through to the warehouse automatically, turn the timers on. Want to have your orders sent automatically over the weekend? or while you're on vacation? Set Order Processing timer on Automatic.

If you find yourself spending time each working with inventory & price files, just turn on the Channel Spyder Inventory Timer. Watch as your inventory files are automatically pulled from each supplier, your markup is applied and uploaded to the channels each day.

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Performance Alerts

Channel Spyder Performance Alerts send real time notification to any or all members of your team. Alerts are available as SMS text messages, via email, or both. No longer are the important events in your business dependent on you to review and notice an error. With Channel Spyder you receive proactive notification.

Receive an alert when an order is out of stock. Get notified (before it ships) when an order sells below your profit threshold. Warehouse systems go offline, and orders are not being received, receive an alert. Late orders, not shipped yet... Pack Quantity... get an alert. Selling a lot of one single SKU in a short period of time could mean a price error, Channel Spyder will alert you. Receive notifications about inventory updates for each warehouse and store.

Performance Alerts keep you in the know about what's happening with your Channel Sales business.

Multiple Channel Stores

Do you have more than one eBay Seller ID? More than one store on the Amazon Marketplace? Channel Spyder connects them all in one simple place to manage your orders & customers.

No more looking through each store one at a time to find an order, a customer or any other detail. Channel Spyder allows you to search across any or all stores using Buyer ID, Part Number, Order Number, and other order details. All your reporting, charting, and analytics is here in one place, showing you a complete picture of your business.

Each Store (Seller ID) can be configured with different seller fees, it's own unique international shipping configuration, and a custom brand map. Easily manage custom pricing, shipping cost and MAP for each SKU within each store. Use the Brand Mapping feature to direct specific lines to designated warehouse supplier within each Channel Store.

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Increase Listing Count

Channel Spyder Inventory Management Tool allows you to list more parts, faster, with accurate & automated inventory updates.

Easily manage each SKU with cost markup, shipping cost, pack quantity and even MAP pricing. Channel Spyder Inventory management tool gives you the power to set your pricing as often as you like. Update your prices daily, weekly, monthly... It's your choice. Simply setup your price & shipping file one time for your complete inventory, and Channel Spyder will do the rest. Set different pricing for each SKU within each channel store. Include MAP pricing in the file, if available, and Channel Spyder will set the price floor automatically for you.

Channel Spyder Inventory will retrieve all of your supplier inventory files as they are updated and notify you as each one successfully uploads. After completing all of the necessary calculations, each channel's custom price file is updated to the designated channel store. If you chose to upload and download manually on your own, you have that option.

Order Vending

Channel Spyder Vending automatically sends each SKU within a single order to your pre-designated warehouse. You set up your preferred warehouse for each brand within each Channel Store, and Channel Spyder does the rest. Channel Spyder Order Vending timers can be set to automatically send orders to your preferred supplier, with or without your review of each individual order.

After retrieving all the order details from the Sales Channel, Channel Spyder stock checks, price checks, and sends the order to the drop shipper. The system then automatically checks the status of each order regularly throughout the day. As soon as the order ships, the tracking number and shipping cost is retrieved and logged to the order detail and all reports within the system. Each individual SKUs shipment tracking number is then transmitted to the Sales Channel and your transaction is complete.

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Analytics & Auditing

Most medium size channels sellers spend 4-8 or more, management level, hours per week on building reports, analyzing sales figures and updating price/inventory files to their stores.

With Channel Spyder Reports & Analytics many of those tasks can be accomplished with one or two clicks of the mouse. Click to view a single page with historical data and percentage breakdown for each store. Download a SKU report to view and compare SKU sales & profit figures by SKU, Brand/Line or Part Title. View the profit & loss reports by store or for all stores together. Aged Orders, Cancelled Orders, Refunded Orders, Shipped Orders... Easily view all the numbers as needed. Don't see a report you would like to see, just ask. We are always expanding and improving this high priority area of the software.

With Channel Spyder Analytics & Auditing, you can spend less time building spreadsheets and more time building your business.

Dropship Suppliers

Channel Spyder is designed to allow you to easily scale up and handle many hundreds, if not thousands, of orders PER DAY. With that in mind, Channel Spyder is primarily designed to work with Channel Sellers shipping from Drop Ship supply warehouses.

If you sell from your own on site stock, or manually place orders to part manufacturers, Channel Spyder is fully integrated with Ship Station order shipping software. Your orders will vend to Ship Station just like any other drop ship warehouse. Each warehouse is custom configured by you within Channel Spyder. You have the freedom to include/exclude specific Brands/Lines from each Supplier. Additionally, you can prioritize or exclude individual location stock within each supplier warehouse.

Channel Spyder is currently connected to most of the top drop ship suppliers in the industry. With an ever increasing list of warehouse suppliers, you are sure to have access to list & sell as many SKUs as you like.

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